Support Comparison
Openfiler commercial support is provided at several yearly subscription tiers to meet functionality and budgetary requirements. Each tier is listed below along with pricing information and specific functionality supported.
Visit our online store now to make a purchase. For volume licensing or OEM integration, please contact us.
Please note that the entitlements and restrictions listed below are purely for the provision of commercial support services. Openfiler is Open Source software and all functionality is available to use whether or not a subscription is purchased.
* support for greater than 16TB requires XFS filesystem
** 4TB maximum on x86 architecture
Please note that the entitlements and restrictions listed below are purely for the provision of commercial support services. Openfiler is Open Source software and all functionality is available to use whether or not a subscription is purchased.
| Feature |
Community Subscription |
SME Value Subscription |
SME Extended Subscription |
Enterprise Subscription |
|---|---|---|---|---|
| Architecture | - |
x86 / x86_64 |
x86_64 |
x86_64 |
| Physical CPU Limit (socket) |
- |
1 |
2 |
2+ |
| Max System RAM |
- |
4GB |
8GB |
8GB+ |
| Maximum Physical Storage |
- |
4TB/8TB ** |
16TB |
16TB+ * |
| Virtualization Engines |
- |
- |
VMware, Parallels, Xen, Virtual Iron |
VMware, Parallels, Xen, Virtual Iron |
| Network Channel Bonding |
- |
- |
Y |
Y |
| Fibre Channel SAN Integration (initiator) |
- |
- |
Y |
Y |
| iSCSI SAN Integration (initiator) |
- |
- |
- |
Y |
| iSCSI SAN Target |
- |
- |
Y |
Y |
| NFS Server |
- |
- |
Y |
Y |
| CIFS (SMB) Server |
- |
Y |
Y |
Y |
| HTTP / WebDAV server |
- |
- |
Y |
Y |
| FTP Server |
- |
Y |
Y |
Y |
| rsync Server |
- |
- |
Y |
Y |
| Supported Filesystems |
- |
Ext3 |
Ext3 |
Ext3, XFS |
| Snapshot Management |
- |
- |
1 Per Volume |
8 Per Volume |
| Local Backup Utility |
- |
- |
Y |
Y |
| Local Authentication |
- |
Y |
Y |
Y |
| Directory Authentication (Active Directory, PDC, LDAP) |
- |
- |
Y |
Y |
| Administration Documentation |
Y |
Y |
Y |
Y |
| High Availability / Block Level Replication |
- |
- |
- |
Y |
| Service Modes |
- |
Email, Remote Secure Shell |
Email, IM, Remote Secure Shell |
Email, IM, Remote Secure Shell, Telephone |
| Service Hours Provided |
- |
4 |
8 |
8(single) 16(cluster) |
| Service Response Time |
- |
8Hrs |
6Hrs |
4Hrs |
| Service Availability (GMT) |
- |
9AM - 6PM Monday - Friday |
8AM - 8PM Monday - Friday |
24/7 |
| Named Customer Contacts |
- |
1 |
2 |
4 |
| Subscription Period |
1yr |
1yr |
1yr |
1yr |
| Optional Per Node Proactive Monitoring |
- |
€99 | €99 | €99 |
| Per Node Subscription Fee - Single Node Configuration |
€59 Buy Now |
€359 Buy Now |
€999 Buy Now |
€1599 Buy Now |
| 2-Node Clustered Configuration |
- |
- |
- |
€2299 Buy Now |
* support for greater than 16TB requires XFS filesystem
** 4TB maximum on x86 architecture
