Support Comparison
Openfiler commercial support tiers are listed below along with pricing information and specific functionality supported.
Please note that the entitlements and restrictions listed below are purely for the provision of commercial support services. Openfiler is Open Source software and all functionality is available to use whether or not a subscription is purchased. High availability (HA) and block replication (remote DR) support require an enterprise subscription.
| Feature |
SME Subscription |
Enterprise Subscription |
|---|---|---|
| Architecture | x86_64 |
x86_64 |
| Physical CPU Limit (socket) |
2 |
2+ |
| Max System RAM |
8GB |
8GB+ |
| Maximum Physical Storage |
16TB |
16TB+ * |
| Virtualization Engines |
VMware, Parallels, Xen, Virtual Iron |
VMware, Parallels, Xen, Virtual Iron |
| Network Channel Bonding |
Y |
Y |
| Fibre Channel SAN Integration (initiator) |
Y |
Y |
| iSCSI SAN Integration (initiator) |
- |
Y |
| iSCSI SAN Target |
Y |
Y |
| NFS Server |
Y |
Y |
| CIFS (SMB) Server |
Y |
Y |
| HTTP / WebDAV server |
Y |
Y |
| FTP Server |
Y |
Y |
| rsync Server |
Y |
Y |
| Supported Filesystems |
Ext3, XFS |
Ext3, XFS |
| Snapshot Management |
1 Per Volume |
8 Per Volume |
| Local Backup Utility |
Y |
Y |
| Local Authentication |
Y |
Y |
| Directory Authentication (Active Directory, PDC, LDAP) |
Y |
Y |
| Administration Documentation |
Y |
Y |
| High Availability / Block Level Replication |
- |
Y |
| Service Modes |
Email, IM, Remote Secure Shell |
Email, IM, Remote Secure Shell, Telephone |
| Service Hours Provided |
16 |
Unlimited |
| Service Response Time |
6Hrs |
4Hrs |
| Service Availability (GMT) |
8AM - 8PM Monday - Friday |
24/7 |
| Named Customer Contacts |
2 |
4 |
| Subscription Period |
1yr |
1yr |
| Per Node Subscription Fee - Single Node Configuration |
€780 Buy Now |
€1800 Buy Now |
| 2-Node Clustered Configuration |
- |
€4200 Buy Now |
* support for greater than 16TB requires XFS filesystem
** 4TB maximum on x86 architecture
