Support Comparison
Openfiler commercial support tiers are listed below along with pricing information and specific functionality supported.
Visit our online store now to make a purchase. For volume licensing or OEM integration, please contact us.
Please note that the entitlements and restrictions listed below are purely for the provision of commercial support services. Openfiler is Open Source software and all standard functionality is available to use whether or not a subscription is purchased. Advanced features such as high availability (HA) and block replication, including WAN replication capability for remote disaster recovery (DR), support require an enterprise cluster or SME cluster subscription.
Please note that the entitlements and restrictions listed below are purely for the provision of commercial support services. Openfiler is Open Source software and all standard functionality is available to use whether or not a subscription is purchased. Advanced features such as high availability (HA) and block replication, including WAN replication capability for remote disaster recovery (DR), support require an enterprise cluster or SME cluster subscription.
| Feature |
SME Subscription |
Enterprise Subscription |
|---|---|---|
| Architecture | x86_64 |
x86_64 |
| Virtualization Engines |
VMware, Parallels, XenServer, VirtualBox |
VMware, Parallels, XenServer, VirtualBox |
| Network Channel Bonding |
Y |
Y |
| Fibre Channel SAN Integration (initiator) |
Y |
Y |
| iSCSI SAN Integration (initiator) |
- |
Y |
| iSCSI SAN Target |
Y |
Y |
| NFS Server |
Y |
Y |
| CIFS (SMB) Server |
Y |
Y |
| HTTP / WebDAV server |
Y |
Y |
| FTP Server |
Y |
Y |
| rsync Server |
Y |
Y |
| Supported Filesystems |
Ext3, Ext4, XFS |
Ext3, Ext4, XFS |
| Snapshot Management |
1 Per Volume |
8 Per Volume |
| Local Backup Utility |
Y |
Y |
| Local Authentication |
Y |
Y |
| Directory Authentication (Active Directory, PDC, LDAP) |
Y |
Y |
| Administration Documentation |
Y |
Y |
| High Availability / Block Level Replication |
Y Requires cluster subscription |
Y Requires cluster subscription |
| Service Modes |
Email, IM, Remote Secure Shell |
Email, IM, Remote Secure Shell, Telephone |
| Service Hours Provided |
16 |
Unlimited |
| Service Response Time |
6Hrs |
4Hrs |
| Service Availability (GMT) |
8AM - 8PM Monday - Friday |
24/7 |
| Named Customer Contacts |
2 |
4 |
| Subscription Period |
1yr |
1yr |
| Per Node Subscription Fee - Single Node Configuration |
€780 Buy Now |
€1800 Buy Now |
| Multi-node Clustered Configuration |
Starting at €2400 Buy Now |
Starting at €4200 Buy Now |
