Support Comparison

Openfiler commercial support tiers are listed below along with pricing information and specific functionality supported.

Visit our online store now to make a purchase. For volume licensing or OEM integration, please contact us.

Openfiler is Open Source software and most standard functionality is available to use whether or not a subscription is purchased.

Please note that the entitlements and restrictions listed below are purely for the provision of commercial support services for users of Openfiler Commercial Edition (CE). 

Advanced features such as Fibre Channel target, iSCSI Target for Virtualization, high availability (HA) and block replication, including WAN replication capability for remote disaster recovery (DR), require an enterprise or SME subscription and the relevant software feature extensions. 

Advanced features are not available in Openfiler Open Source Edition (OSE).  

Feature SME Subscription Enterprise Subscription
Architecture x86_64 x86_64
Virtualization Engines VMware, Parallels, XenServer, VirtualBox VMware, Parallels, XenServer, VirtualBox
Network Channel Bonding Y Y
Fibre Channel SAN Integration (initiator) Y Y
iSCSI SAN Integration (initiator) - Y
iSCSI SAN Target Y Y
iSCSI SAN for Virtualization (SAN-4-V) Optional  Optional
Fibre Channel Target* Optional Optional
NFS Server Y Y
CIFS (SMB) Server Y Y
HTTP / WebDAV server Y Y
FTP Server Y Y
rsync Server Y Y
Supported Filesystems Ext3, Ext4, XFS Ext3, Ext4, XFS
Snapshot Management 1 Per Volume 8 Per Volume
Local Backup Utility Y Y
Local Authentication Y Y
Directory Authentication (Active Directory, PDC, LDAP) Y Y
Administration Documentation Y Y
High Availability / Block Level Replication Y
Requires cluster subscription
Y
Requires cluster subscription
Service Modes Email, IM, Remote Secure Shell Email, IM, Remote Secure Shell, Telephone
Service Hours Provided 16 Unlimited
Service Response Time 6Hrs 4Hrs
Service Availability (GMT) 8AM - 8PM
Monday - Friday
24/7
Named Customer Contacts 2 4
Subscription Period 1yr 1yr
Per Node Subscription Fee - Single Node Configuration €780
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€1800
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Multi-node Clustered Configuration Starting at €2400
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Starting at €4200
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